Verify Your bk499 Account
Verification is how we protect your balance — it confirms that withdrawals only go to the person who opened the account. The process is straightforward: we need a copy of a valid national ID and a selfie or short liveness check. Upload those through the verification section in your account settings. Once our team reviews the documents, your account moves to verified
status and withdrawal requests process without the extra hold. We do not share your documents with third parties outside of what our compliance process requires. Keeping your account verified also means support can assist you faster if a transaction needs attention.
- Go to account settings — Find the Verification section inside your bk499 account settings. The page shows exactly which documents are still needed.
- Upload national ID — Submit a clear photo or scan of your valid national identity document. Both sides may be required depending on the document type.
- Complete liveness check — Follow the on-screen prompt for a selfie or brief liveness check so we can match the document to the account holder.
- Await confirmation — Our team reviews submissions and updates your account status. You receive a notification once verification is complete.